Privacy Policy

Privacy Policy
Last updated: January 2024

1. Introduction
Pinha Mansa, Lda. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller
Entity: Pinha Mansa, Lda.
Address: Rua do Passal No. 46-Beiriz, 4495-386 Póvoa de Varzim
Email: geral@pinhamansa.com
Telephone: +351 252 696 283

3. Personal Data Collected
We collect the following types of personal data:

• Identification data: name, email, phone, address

• Professional data: company, position, business area

• Browsing data: IP address, cookies, visited pages

• Commercial data: order history, preferences

4. Purposes of Processing
Your personal data is processed for the following purposes:

• Provision of textile services

• Commercial communication and marketing

• Management of orders and quotations

• Compliance with legal obligations

• Improvement of our services

5. Legal Basis for Processing
The processing of your personal data is based on consent, performance of contracts, compliance with legal obligations, and our legitimate interests in providing quality services and maintaining a business relationship.

6. Data Sharing
Your personal data is not sold or transferred to third parties. It may be shared with service providers (such as transport companies) only to the extent necessary to provide our services, always with adequate protection guarantees.

7. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected, respecting applicable legal timeframes. Customer data is kept for a period of 5 years after the last commercial interaction.

8. Your Rights
You have the following rights regarding your personal data:

• Right of access: to know what data we hold about you

• Right to rectification: to correct incorrect data

• Right to erasure: to request deletion of your data

• Right to restriction: to limit processing

• Right to data portability: to receive your data

• Right to object: to oppose processing

9. Cookies
Our website uses cookies to improve the browsing experience and analyse traffic. You can manage your cookie preferences through your browser settings.

10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

11. Contacts
To exercise your rights or ask questions about this policy, contact us at geral@pinhamansa.com or +351 252 696 283.

12. Amendments
This Privacy Policy may be updated periodically. Changes will be communicated through our website.